The importance of quality in information systems

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The relevance that quality has been gaining in information systems runs parallel to the explosion of data in the digital universe, as well as the new solutions that have emerged to adapt and, in summary, improve IT infrastructure.

The use of these resources implies design and execute strategies that achieve the quality of these systems. Only in this way will it be possible to take advantage of this increase in the volume of resources to which we have access, even when it is a constant investment in software, technological equipment and human resources.

As a reward for this effort, quality information systems provide great competitive advantages that we can establish as active or passive. In the first case, implement information quality strategies is to ensure a higher level of quality, precision and power in its administration.

At the same time, quality information systems provide a visible return on investment in very different scenarios, since well-managed quality data is one of the main assets of the organization throughout its structure. In summary, its capabilities translate into numerous benefits that enable the organization to take advantage of the new possibilities offered by the market.

The advantages are seen in terms of status, marketing, knowledge dissemination, operating efficiency, customer satisfaction, decision making. better decisions, compliance with regulations, positive impact on income statements and a long list of positives.

By passive, It is a fact that the lack of quality of information and / or improper handling of it generates significant losses involving different business processes and areas. Not surprisingly, the quality of corporate information is becoming one of the most pressing issues for companies..

In practice, to create a competitive advantage through quality, the implementation of an ad hoc information system requires a constant improvement procedure, scalable and, as a last resort, capable of supporting the development of the company's own activities. the organization in its different facets.

ISO-9001 certification

The certification ISO 9001, an international quality management standard that can be obtained by institutions in any sector or activity, accredits this orientation to quality. Specific, ensures the implementation of a quality management system based on eight principles that are considered key to good business performance, like customer orientation, staff participation, the leadership, the systems approach to management, the process-based approach, continuous improvement, mutually beneficial relationships with the supplier and, in summary, a fact-based approach approach to decision making.

With the, seeks to obtain capital benefits of very different kinds, from the show of a strong Commitment to quality and customer satisfaction or control of continuous improvement from the performance of the organization to the guarantee of compliance with legal requirements.

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