The advantages of cloud computing in cost savings, infrastructures, time and accessibility, among others, they also pose great challenges. In other aspects, the actual hybrid IT environment raises the need for integrations that allow synchronizing applications and software on premise and in the cloud.
One of the most common integration scenarios involves enterprise resource and customer relationship management solutions (CRM), regularly SAP and Salesforece, respectively.
The objective is make the most of business processes. Although the leading software as a service (SaaS), Salesforce, provides a clear competitive advantage, only when properly integrated with SAP can companies optimize and automate them optimally.
Maximize the investment of both systems
Integration is a cloud imperative, within a master data management strategy (MDM) that, In the case at hand, enables a Interaction between SAP and Salesforce. Not only for a better performance of each system, but to achieve their full potential. Not in vain, integration enables us to maximize the investment made separately, ensuring that the entire company has access to timely information, relevant and reliable.
Synchronize data between Salesforce and SAP facilitates us, by As an example, the data entered in the first one about a new customer are available at the right time to different business functions managed by SAP.
If we create a possibility in Salesforce, we can replicate it in SAP automatically. This way, the data entered in it, including changes and updates, they will also be reflected in the facilities.
In sum, since the value of integration It is reflected in the use of two systems as if they were one, we can access the remote data value as if it were native. Continuing with the example, if we enter the customer only once in Salesforce, will appear automatically in SAP. O, in the case of doing a credit check in SAP, have that information and when we manage customer relationships.
Uses and Benefits of Salesforce and SAP Integration
The integration between SAP and Salesforce is used to carry out different uses, among them:
- Synchronize, migrate or update data between the two systems.
- Product list synchronization.
- Create or transfer sales orders and units and then send them to SAP.
- Notification of chances won and creation of invoice.
- Add SAP system compliance and an optimized user experience in Salesforce.
Besides, achieving a metrobetter data return It translates as Profits like the following:
- Avoid manual data entry on each system, saving time and money.
- Avoid fragmentation, the interchange errors and operational slowness associated with dual input.
- Save operating costs and mimproves overall efficiency in organization processes.
- Greater agility thanks to new information available quickly.
- Supports two-way communication of information between both products.
- Provides a single view of customers.
- Real-time order fulfillment.
- Accelerate cash flow.
- Quote correct prices.
Image source: Scottchan / FreeDigitalPhotos.net
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