If you have a device with an exclamation point (often Unknown Device) in Windows Device Manager 10 o Windows 7, and see the message “No drivers installed for the device (Code 28)” on your properties, This error is usually very easy to fix.
The error itself only indicates that Windows could not find a driver for this device – “There are no supported drivers for this device”: as an example, Some special hardware is used, Some modern devices on Windows 7 or outdated on Windows 10, Other option is blocked access to Microsoft servers or lack of internet. Consequently, to fix the problem, you will have to find this driver on your own, to be discussed in the instructions.
How to install a device driver when the error appears “Code 28” in Device Manager
Regardless of the version of Windows used, whether it's a device built into your laptop or computer motherboard, the surest way to fix the situation of “No drivers installed for the device” will be the next steps:
- On the manufacturer's official website, Find the support page for your laptop or motherboard model (if it is a PC) according to your model (Here it can be useful: How to Find Your Computer's Motherboard Model).
- Download the official drivers from there and, if it is there, You can also use the official utility to automatically find the right drivers. Don't worry if you have Windows 10 and the official one has Windows-only drivers 7 or viceversa: In most cases, they work well. If you don't know which drivers are required, You can download them all at the same time or read this guide to the end, We'll look at how to determine what type of unknown device it is.
- Install the downloaded drivers and see if the problem is resolved.
If it's a third-party device, Download the driver from the manufacturer's web portal. Often, these 3 Steps are enough, But some problems may arise:
- When trying to install the driver, the installer is reported not compatible with this version of Windows.
- I can't find the official page where you can download the drivers.
How to find out which driver is needed and download it and install an incompatible driver
In case you don't know which controller you need and where to find it, you can do the following:
- In Device Manager, Open the properties of the device that reports that the drivers are not installed with the code 28.
- Go to the tab “Details”, select “ID de hardware” in the countryside “Properties” and copy the top value (right click – copy).
- Search the Internet for the ID of the copied hardware (Use the driver search in devid.info O drp.su) and download the correct driver, This point is shown in detail in the video instructions below, and there is also a separate instruction on the subject: How to install the driver for an unknown device.
Sometimes it happens that the installer refuses to install the driver on a specific system, alleging incompatibility. So you can try like this:
- Extract the .exe file from the installer with a special program such as Universal Extractor. Second option: as shown in the video, Download not the installer, but the ZIP file with the third-party site driver (drp.su provides that opportunity after searching for the hardware ID).
- In Device Manager, Right-click on the problematic device – Update driver -. Look for drivers on this computer and specify the folder with the unzipped installer as the driver search location. Click on “Next” and check if the driver is installed and the code 28 disappears from Device Manager.
Finally, if the error occurred after installing Windows 7 on a modern laptop or PC, It may turn out that for the older operating system it is not truly compatible with some hardware and there are simply no drivers for this operating system.
Video-tutorial
I hope the instruction was helpful. If the problem persists and you still see the message that the drivers are not installed for the device, describe the situation in the comments, preferably with the OS version (Windows 10, 7, size), The model of the motherboard or laptop, Hardware identification.
