Before you start searching for and downloading the WIA driver, make sure it doesn't truly exist on your operating system. To do this, just scan the document and wait for the result. If the scanner is not detected at all, means the driver has definitely not been added and you need to install it. Note that if the software description specifies a TWAIN driver type, is the same as WIA, only in a more modern representation, but the installation principle is the same.
h2> Método 1: HP's official web portal
The main method to find and download the WIA driver for the HP scanner is to use the official web portal. There you will always find updated versions of the software and you will not have to worry about viruses appearing on your computer after downloading.. To set the required file, you only need to know the scanner model.
Go to the official HP web portal
- Click on the link above to go to the main page of the company's web portal, where “Support”..
- In the, you are interested in the category “Programs and Drivers”.
- On the product definition page, select “Printing machine”.since scanners belong to the same category.
- A search bar will appear where you can enter the product name and choose the appropriate option from those that appear.
- On the scanner support page, be sure to verify that the automatic operating system detection succeeds. Opposite case, click on clickable text “Select a different operating system”. and find the version used there.
- If there is an element “Driver and Device Software Installation Kit”Expand it. Opposite case, open the unit “Conductor”..
- From the description of the base driver it follows that it is for the basic functions of WIA, therefore, is just what you are looking for.
- Press the button “Descargar”. to start downloading.
- Wait for the executable file to finish downloading and run it immediately. Follow the onscreen instructions to complete the driver installation.
No need to restart the computer, but it is recommended to reconnect the scanner and then run the first copy of the document to verify if the steps performed are correct.
Method 2: firmware
HP has created several different applications to work with its own devices. You can use several of them at the same time to get the drivers for your scanner, but potential problems lie in compatibility with older models. If you want to combine them, you can find a compatible solution and not just download the files, but also receive periodic updates and additional functions.
- Use the link Method 1.to go to the official HP web portal and choose “Support”.. Expand the menu “Groceries”. and click the button “Printer stand”..
- Read the descriptions of the applications present and start downloading the respective one. Use the form on the same page to check the compatibility of the software with the scanner you are using..
- After downloading the executable file, start the standard installation procedure.
- We have selected the popular HP Support Assistant solution as an example, that supports not only printers, but all the computer products of this manufacturer. After starting the software, run an update check by first connecting the scanner to your computer.
- Wait for the verification to complete and receive the corresponding notifications.
- If updates have been detected, you must navigate to them through the main menu of the program.
- Check the checkboxes of the updates you want to install and confirm the download.
When I finish, You will receive a message that all steps were completed successfully and that you can absolutely proceed to interact with the scanner.
Method 3: third party software
The method is suitable for users who have had trouble finding drivers by following the instructions above. This may be because HP stopped supporting certain scanner models and removed their pages from the official site. Despite this, third-party software libraries may still contain the necessary files, so a great option would be to download such a solution and start scanning after the scanner is connected to the computer.
Read more: Best Driver Installers
By clicking on the link above, you will access a review post that talks about the most popular driver installers. All of them work more or less the same and even have a very similar interface, so as a universal guide we will do the following post, which analyzes the interaction procedure with DriverPack Solution.
Read more: How to update your computer's drivers with DriverPack answer
Method 4: Unique scanner ID
Programs can be dispensed with by downloading drivers from specialized sites. The search criteria in this circumstance is not the scanner model, but your unique identifier. It is entered in the appropriate field on the site, and only then will the search for suitable files begin. For detailed information on how to determine this ID and use it for your own purposes, see the following post.
More information: Search for drivers by hardware ID
Method 5: built-in Windows tools
Despite this, Windows built-in tools generally automatically find and install the driver for connected peripherals, so we suggest to check if the scanner works at the beginning of this post. Despite this, if it doesn't, you can try again on your own by adding the hardware.
More information: Driver installation with standard Windows tools
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