Amazons It has managed to consolidate itself as the best online store where you can buy safely, or almost certainly. Sometimes it is feasible that we have the need to contact directly to a Third Party Vendor. The reasons why we want to do it can be several. As an example, It is feasible that we have the need for contact an Amazon seller Before buying a certain product. Or we can contact them to inform us and reassure us about the return of a post that may have a problem.
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Contact the seller before buying
Among the various features offered by Amazon is the opportunity to. to contact directly to external suppliers directly. In this way we can explain any questions we have. before buying of a specific product. The procedure is very simple and similar on both PC and mobile phone / tablet.
PC Procedure
To contact a seller of the well-known store from the PC, We have to follow the following steps.
- Let's connect to the main page by clicking on this link;
- Let's log in with our account;
- We are looking for for the product we want to buy, using the search bar at the top;
- Once found, We click on the result You want to open the product page;
- Click on Look Other Product Details;
- In the section More information Copy the code next to the entry LIKE IN;
- Let's go back and click on the Seller's namenext to the text Sold by;
- On the new screen, click on Contact the seller.
Thereafter, We will have to Fill out a form To contact the third-party provider. Be sure to choose the An item for salenext to the entrance I need help in. When compiling we will also have to enter the previously saved ASIN code. We can attach a file and, after you have written the message, we click on Send an email.
Procedure for mobile phone / tablet
And, However, We want to contact the seller through the official application For Android and iOS, We have to follow these steps.
- Let's open the Amazon app;
- Looking at for the product we want to buy using the search bar at the top;
- Once found, We select the result To open the product page;
- We select the Seller's name, next to Sold by;
- We select the option Contact the seller.
At this point we will have to continue Magician To write the message to the seller. After completing the form, We select the post. Send an email To send the message.
Contact the seller after purchase.
At the same time to be able to contact the seller before making the purchase, We can also contact him After Buying certain product. Again, the procedure to follow is very easy and similar both from the PC and from the mobile phone / tablet.
PC Procedure
To contact a provider from your PC browser, We must follow the following steps.
- Let's connect to the main page by clicking on this link;
- Let's log in with our account;
- Click on Accounts & Lists;
- Let's click on My orders;
- Locate the product of interest and click Contact the seller.
At this point we have to Fill out a form contact. Be sure to choose An order I placed which is configured by default. Once the message is written, We can click on Send an email.
Procedure for mobile phone / tablet
The procedure for contacting the seller. through the official application is similar to the previous view. The steps to follow are those,
- Let's open the Amazon app;
- Select the icon menuin the top left or swipe from left to right;
- Select a post My orders;
- We locate and select the desired;
- In the new screen we select the option Contact the seller.
At this point you just have to follow the wizard to complete the contact form. Once completed, select item Send an email.
Contact Amazon for any issues
If the seller does not respond within two business days, or the product is sold and shipped directly from Amazon, We must contact Amazon The same. For this, we've put together two detailed guides on how to contact Amazon support, even through chat.
Conclusions
As we have seen in this guide, contacting a third party Amazon seller is very easy and fast. Also remember that for any problem related to products sold and shipped directly from Amazon, or for problems related to third-party sellers, you must communicate directly with Amazon.
