Unable to complete Touch ID iOS setup

One of the problems iPhone and iPad owners encounter when using or setting up Touch ID is the message “Failed. Touch ID setup could not be completed. Please try again ”or“ Failed. Unable to complete Touch ID setup.

As usual, the problem goes away on its own, after the next iOS update, but as a rule, nobody wants to wait, so let's find out what to do if you can't complete Touch ID setup on your iPhone or iPad and how to do it. fix the problem. .

Touch ID fingerprint recreation

This method works most often when TouchID has stopped working after an iOS update and is not working in any app.

The steps to fix the problem would be the following:

1. Go to Settings – Touch the ID code and password – enter your password.
2. Disable “Unlock iPhone”, “iTunes Store y Apple Store” Y, if used, Apple Pay.
3. Go to the home screen, then press the start and power buttons / off at the same time, hold them down until the Apple logo appears on the screen. Wait for the iPhone to restart, this may take between a minute and a minute and a half.
4. Go to Touch ID and password settings again.
5. Enable the items that were disabled in step 2.
6. Add a new fingerprint (this is obligatory, the old ones can be erased).

Thereafter, everything should work and the error stating that Touch ID setup cannot be completed should not appear again.

Other alternatives to correct the error “Unable to complete Touch ID setup

If the previously described method did not help, then you should try other options, that, despite this, they are generally less effective:

1. Try to erase all fingerprints in Touch ID settings and recreate them
2. Try to restart the iPhone with the method described in the step 3 previous while charging (according to some comments this works, even when it sounds strange).
3. Try to reset all iPhone settings (do not erase the data, just reset). Setting – Basic – Restore – Reset all settings. Y, after reboot, restart your iPhone.

In conclusion, if none of this helps, you should wait for the next iOS update or, if the iPhone is still under warranty, contact an official Apple technical service.

Note: According to the comments, many iPhone owners who encounter the problem “Unable to complete Touch ID setup”, official support responds that it is a hardware obstacle and replaces the home button (or the screen + the start button) or the whole phone. .