Sometimes, NVIDIA graphics card users run into a roadblock where, when trying to install the software for the device, a notification appears in the installer with the text “This NVIDIA graphics driver is not compatible with this version of Windows”. This error can occur for various reasons.
Read also: Options for Troubleshooting When Installing the NVIDIA Driver
NVIDIA Driver Incompatibility Troubleshooting
The option to correct the error depends on the cause of the error, of which there are several: incorrect execution of the software, corrupted installer data or system files, machine hardware or graphics processor malfunction.
Method 1: download the correct version of the service software
Most of the time, the error in question occurs when the user has mistakenly downloaded the wrong operating system software package (as an example, an installer of 64 bits for Windows from 32 bits) or it is incompatible with a particular video card. The answer for this case is to download the correct version of the software.
- Before starting the procedure, you need to accurately determine the bit mode of your operating system and the type of GPU installed, following the instructions below.
Lesson:
Determining the Windows bits
Find out which video card is installed in your computer - As a file source, the best option would be the official website of the manufacturer.
Go to resource
Open the page menu and select “Drivers”..
- Enter your video card and required operating system in the search form. Be very careful when choosing your video card (items “Serial production”. and “Product family”.) and the operating system revision (menu “SO”).
- Once the system has found the software version, don't rush to press the download button, go to section “Supported graphics cards”. and check the list, which should include the GPU model you need.
If it is in the list, feel free to click “download now”.. If you can't find your video card, see the troubleshooting section of this post.
Downloaded software should be installed regularly this time.
Method 2: check the integrity of system files
The second common cause of the failure in question is corruption of controller data or operating system components. In the first case, it is enough to load a software package that works (as an example, following the instructions above), while in the second case it is necessary to verify the integrity of the operating system components.
Read more: Checking the integrity of Windows system files 7 and Windows 10
Method 3: hardware troubleshooting
The source of the problem may also be a hardware incompatibility: as an example, a specific video card model does not work on a specific motherboard model. As usual, these nuances become public fairly quickly, so information about them can be found on the Internet; just enter a query of the type in any search service:
*модель видеокарты* *модель материнской платы* проблемы
It goes without saying that for this you must first determine the exact parameters of both teams.. You can find the instructions for graphics cards in the method 1 above and for motherboard in link material below.
Tutorial: How to find out which motherboard is installed in your computer
Compatibility issues can generally be fixed by installing updated BIOS firmware on the board, the GPU or both components at the same time.
Read also: Update the BIOS of the motherboard and graphics card
In exceptional cases, not even a firmware update can fix the error. This means that one of the devices is faulty. In this situation, it may be helpful to contact a service center or replace the problem component. We have the following advice for your future: try to buy components from trusted manufacturers, since this guarantees both the official support and that of the users.
Solutions to additional problems
Attempts to fix a basic fault often create additional difficulties. Let's see the most frequent.
There are no drivers for my video card / Windows version on the NVIDIA web portal
If the GPU manufacturer's web portal does not have any software for the selected device or only for a certain edition of the operating system, it could mean one of two things. First, there are some difficulties with the operation of the software, so the company decided to temporarily withdraw it from the appeal until the cause is resolved. The second is that the GPU is considered too outdated and therefore it is not recommended to continue supporting it.. For this case, it is important to note using one of the unofficial methods to obtain software, as an example, a third party app.
read more:
The best driver installers
How to install the drivers with a third-party program
Drivers installed but not working properly
If the service software installation procedure went well but the device is not working properly, most likely you have encountered an installation error. Can be removed by fully reinstalling the GPU software.
Lesson: Reinstall the video card drivers
In addition, it is possible that the abnormal behavior of the card is due to a failure of the card., as an example, a chip failure.
Read also: Symptoms of a chip failure on a video card
Conclution:
Therefore, We provide you the methods to fix the NVIDIA driver compatibility error and Windows version. The most common is the software variant of the problem, which is quite simple to fix by the user himself.
We are glad we were able to help you fix the problem..
Our specialists will try to respond as soon as possible.
